Huawei Developing Virtual Assistant Proficient in Emotional Interactions

Huawei is developing a powerful AI-powered virtual assistant that will be capable of emotional interactions. Days when we used to refer to a robot as emotionless are soon going to end, robots will bear traits similar to humans. Unlike most virtual assistants like the Google AssistantAmazon Alexa, and Apple Siri which take commands from the user, Huawei’s voice assistant is now working on new software that will provide emotional interactions.

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As per a CNBC report, Huawei is planning to transform how users talk to virtual assistants by making the conversations more interactive. At Huawei’s annual global analyst summit in China, Felix Zhang, the company’s Vice President of Software Engineering said, “We want to provide emotional interactions. We think that, in the future, all our end users wish [that] they can interact with the system in the emotional mode. This is the direction we see in the long run.”

The emotionally intelligent AI assistant will try to keep a conversation going for as long as possible so that a user does not feel alone, said James Lu, director of AI product management at Huawei’s consumer business group. He said, “the first step is [to] give your assistant a high IQ,” following which, the programming should give it a high EQ (emotional quotient).

Zhang predicts that smartphone users will soon be controlling their devices by voice commands majorly.

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